We’ve decided to put this Frequently Asked Questions page together so that it may provide you with any additional information you require and how we operate.
Q1: Who Owns 5KC LIMITED?
A: 5KC is a small family run company and primarily managed by Kirk Smith who will on most occasions be your first point of contact when contacting us. The company name is derived from all 5 members of the immediate family’s first name all beginning with the letter K. Kirk, Kerry, Kirk Jr, Kory, Kian
Q2: How Do I Get a Building Quotation?
A: Obtaining a building quotation from us couldn’t be easier. Simply call us on 0151 736 0072 or fill out our contact page form where you can add any info about your job directly in the short form which will then be logged in our system. We will then contact you to arrange a visit to provide you with a quotation
Q3: Are Your Building Quotations Free?
A: Yes all building quotations we provide are FREE and we issue the quote to you in a PDF document. The only exception we make is for prospective clients who wish us to provide a quote for properties they are in the process of purchasing or do not own. As there is no guarantee that properties that are not owned will be purchased, we charge a fee to visit the property and carry out a building quotation. Should you purchase the property and instruct us to carry out the works then we will refund the cost of the initial building quotation fee to you. We can’t say fairer than that!
Please remember that all or our quotes are detailed and not generic so they are carefully worked out for the particular project we are quoting for. Smaller projects may take up to an hour to prepare a quote for whilst larger projects depending on plans and specifications may take several days to cost. For this reason and as I’m sure you will appreciate, we can only quote for free on projects that are more likely to proceed. We are a small family run company and don’t use the services of quantity surveyors and the like. All quotes are calculated personally by Kirk.
Q4: Do You Provide Guarantees For Work?
A: Yes we are happy to fully guarantee all work we carry out subject to the work in question. We can also offer you insurance backed guarantees as well should you require this service.
Q5: If I Accept Your Quote What Happens next?
A: Following your acceptance of a quotation provided to you, we will arrange our start of works job brief information which will give details of any suggested start date, how long we expect the project to take to complete, a copy of our standard terms and conditions and any other info we feel is relevant to the project. Lead times to start projects will vary depending on our current workloads but we will have advised you on our current lead times at the initial meeting when we carried out the quote.
Q6: How Do You Accept Payment?
A: Our preferred method of payment is by bacs or direct bank transfer. Once a quotation has been accepted, we will issue you with our standard deposit invoice and then depending on the job cost, provide you with a list of interim payments that are to be made. The final payment to be paid on completion of work
Do You Carry Out All Building Works?
A: 5KC carry out most aspects of general building including house extensions, refurbishments, renovations, plastering, brickwork, joinery, structural repair and alterations, roofing, kitchens and much more……. Please call us to learn more.
Can You Provide References?
A: Absolutely, we are happy to provide references on request should you require them. We have a trail of happy customers and would be more than happy to let you speak to past clients
Are You Insured?
Yes we are fully insured and carry 5 million pounds public liability insurance and 10 million pounds employers liability insurance
What Qualifications Do You Have?
Please see the about us page for a list of our building qualifications